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Privacy Policy

Last updated: August 8, 2026. This page explains what 1st Episode collects, how we use it, and the controls you have across recording, AI production, publishing, talent bookings, and studio spaces.

What we collect

  • Account and profile: name, email, password (hashed by our identity provider), profile photo, brand or agency name, whether the brand is personal or company, role, and billing details held by our payment processor.
  • Show and episode content: shows, episodes, uploaded or recorded audio and video, transcripts, edits, clips, shorts, captions, thumbnails, show notes, branding assets, and publishing destinations.
  • Recording sessions: camera and microphone streams from hosts and guests during a session, session metadata, scripts and teleprompter text, and chosen device preferences.
  • Guest data: guest names, emails, titles, websites, scheduling details, and correspondence added by producers to invite and coordinate guests.
  • Talent data: professional profiles, headshots, samples, rates, availability, bookings, offers, and payout records.
  • Studio Spaces data: listings, photos, addresses, amenities, equipment, rates, availability, bookings, and earnings.
  • Connected accounts: access tokens and channel or page identifiers for YouTube, Meta, TikTok, LinkedIn, and X when you connect them.
  • Verification and anti-fraud: phone number for SMS verification, plus device and browser signals used to detect duplicate or automated accounts.
  • Age information: the date of birth you provide at signup, used only to confirm you meet the 13+ minimum and to determine whether you are a minor. We store the date itself on our servers and never display it to other users.
  • Youth program records: for organizations running a youth program, the participant list, the permissions the organization says it holds for each participant, and a compliance log of youth-safety actions.
  • Support: messages you send through in-app chat or email.
  • Usage and diagnostics: credit and token consumption, storage usage, render history, login events, feature usage, and error logs.
  • Analytics and advertising: cookies and identifiers set by Google analytics and advertising tags on our public pages.
  • Product analytics: first-party measurement of how the app is used — pages visited, time on page, scroll depth, and the labels of buttons and links you interact with — to find and fix confusing or broken parts of the product. We do not record keystrokes, form values, or screen recordings.

How we use it

To authenticate you; run recordings and productions; generate transcripts, edits, clips, captions, thumbnails, descriptions, and social posts; store and stream your media; meter credits and storage; process payments, payouts, and space bookings; coordinate guests, talent, and reminders; deliver transactional and scheduled email and SMS; provide support; prevent fraud and trial abuse; keep the platform secure and reliable; and measure our marketing. We do not sell personal information.

Roles and account visibility

Content belongs to the brand or agency account, not to an individual seat. People invited to an account can see that account’s shows, episodes, media, and settings. Talent and space hosts see only the bookings and details shared with them for an engagement.

Recording and guest privacy

Recording sessions capture the audio and video of everyone who joins. The person running the session is responsible for telling participants they are being recorded and obtaining any consent required by law. Guest emails are used to send invites, reminders, show notes, and rescheduling links for that specific booking.

AI-assisted processing

We send audio, video frames, transcripts, and text you provide to AI providers to produce transcripts, edits, clips, captions, titles, descriptions, thumbnails, show notes, and social copy. Outputs are suggestions and remain under your control until you approve them. We do not use your private content to train public foundation models.

Connected accounts and publishing

Tokens for connected social and video accounts are stored securely and used only to perform the uploads, posts, and lookups you request. You can disconnect an account at any time in the app, which stops future publishing and revokes our stored access.

Who we share with

We share data with service providers acting on our behalf: cloud hosting and database, media storage and rendering, AI and transcription providers, our payment processor, email and SMS delivery, merchandise fulfillment, analytics and advertising, and error monitoring. We may also disclose information if required by law or to protect our rights, users, or the platform. In a merger or acquisition, data may transfer as part of the business.

Cookies and advertising

We use cookies for sign-in sessions and preferences, and Google analytics and advertising tags on our public marketing pages to measure traffic and campaign performance. You can control cookies through your browser and ad personalization through Google’s settings.

Retention and deletion

We keep your account and content while your account is active. When you delete content in the app it is removed from your workspace and purged from storage on our normal deletion cycle. After an account is closed or a subscription lapses, we retain media for a limited wind-down window before deletion, and keep billing and transaction records for as long as the law requires. [Operator: confirm the exact wind-down window to state here.]

Security

Access is protected by authenticated sessions and row-level database policies so accounts can only reach their own data. Data is encrypted in transit, and media is stored with access-controlled, signed URLs. No system is perfectly secure, so please use a strong, unique password.

International transfers

Our providers may process data in the United States and other countries. Where required, we rely on appropriate safeguards for those transfers.

Children’s privacy

The Service is not directed to children under 13 and we do not knowingly collect personal information from any child under 13. We ask every registrant for a date of birth and refuse the account if it indicates the person is under 13. If we learn that a child under 13 has created an account, we will delete it and the associated data promptly.

Users aged 13–17. Minors participate only through an approved organization’s youth program under adult supervision. A minor’s profile is not listed in the talent or spaces marketplaces, minors cannot be booked or make bookings, cannot withdraw funds, and cannot exchange private messages with adults outside their program. We keep a minor’s personal details visible only to their organization’s administrators, and content featuring a minor cannot be published until an administrator confirms the required permissions. Organizations and participants may request deletion of a minor’s content at any time by using the in-app controls or emailing privacy@dagenmedia.com.

Your controls and rights

  • Update your profile, brand, and show settings in the app.
  • Delete episodes, clips, media, listings, and connected accounts directly in the app.
  • Disconnect any social or video account to stop publishing on your behalf.
  • Unsubscribe from marketing email; transactional and booking messages continue while your account is active.
  • Request access, a copy, correction, or deletion of your personal data by emailing privacy@dagenmedia.com.

Changes to this policy

We will update this page as the product changes and revise the date above. Material changes will be communicated in the app or by email.

Contact

1st Episode, LLC · privacy@dagenmedia.com · see also our Terms of Service.

This policy describes current product behavior and is not legal advice or a certification. Registered business address, exact retention periods, and governing law should be confirmed by counsel before you rely on this page.